Privacy Policy
(Last Updated September 14, 2021)
1) Introduction
Welcome to Happy Clean LLC Website.
This Privacy Policy is created so you know that all personal data collected by Happy Clean and happycleanllc.com are processed under Florida law on the legal protection of personal data. By accessing this site, you agree to the terms of this privacy policy and consent to the collection, processing, use, or transfer of data as set out in this policy.
The following is general information on Happy Clean privacy practices. Please read our privacy statement and let us know if you have any questions.
1. Overview
2. Types of data collected
3. Sweepstakes and other promotion
4. Online surveys
5. How we collect your data
6. Cookies and other technologies
7. How we use your information.
8. Where we store your information
9. How we secure the information we collect
10. Provision of Personal Data and failure to provide Personal Data
11. How is personal information disclosed?
12. How long do we keep information?
13. Blogs, Reviews, and Forums
14. Marketing information:
15. How to access and control your information
16. Consent to provide personal information
17. When we might Transfer data to a third party
18. Your rights as a data subject
19. Privacy shield
20. Our COPPA policy towards children
21. Residents of Florida
22. The Florida Information Protection Act of 2014
23. Floridians personal information Protection
24. The Florida Consumer Data Privacy Act
25. Your right to withdraw consent
26. Opting out
27. Data portability
28. Security and Personal Information
29. Complaints to a data protection authority
30. Contact us
31. Privacy policy changes
1) Please read the following carefully to understand our views and practices regarding your data and how we will treat it.
By using the Platform you acknowledge you have read and understood this privacy policy.
2) Types of data we collect from you
Personally Identifiable Information (PII). We collect your data when you interact with us or use our services, for example, when you submit your address when making a booking. We use this information to provide you with the requested service and to improve the experience for all users “Personal data” is information about an identifiable individual, such as your name, email address, telephone number, residential or business address, payment card information, when you place an order for our services.
Sensitive PII. In certain circumstances, such as when booking for our service, you may provide us information such as Business name, credit, debit, or payment account number, or other payment information to our payment gateway provider which we recognize as more sensitive than other PII.
Anonymous Data. Some of the Data that we acquire cannot identify, distinguish or trace you or your Device, even if combined with other identifying information, and some Data that could be considered PII when combined with other identifying information is not used in a way that identifies, distinguishes or traces you or your Device, but is instead used anonymously, often aggregated with other anonymous data about other users.
3) Sweepstakes and Other Promotions
From time to time, we may offer sweepstakes or other promotions on our website and platform. If you enter sweepstakes or promotional contest, we will ask you to provide information about yourself (such as your name, phone number, address, date of birth, and email address). Among other things, we will use this information to contact you if you win, and we may also use this information for marketing purposes. We may share this information with any co-sponsor of the contest or sweepstakes; we will identify the co-sponsor in the contest rules. If you do not want us to collect the information requested in the contest or sweepstakes registration form or to provide it to co-sponsors, please do not enter the contest or sweepstakes.
4) Online Surveys
From time to time, we survey our users to measure their satisfaction with our website and platform, and other sites and to help us learn more about our audience and how they interact with our website and platform. Third-party research firms often conduct these surveys on our behalf. We use the survey results to help us improve the services we offer to you. We will take the information you provide and aggregate it on an anonymous basis with data collected from other survey participants. We may use and disclose that pool of anonymous information as we see fit, without identifying you personally.
5) How do we collect your data
When you access or use our website, we automatically collect information about you, including but not limited to:
Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, your general location, and the page you visited before navigating to our Services.
Transactional Information: When you make a purchase, we collect information about the transaction, such as purchase details, purchase price, and date and location of the transaction. We or a designated third party may collect payment and credit card information when you subscribe to our paid Services or purchase additional services.
Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see or visit our “Cookie Policy”
Be Careful Publicly Posting PII. Please be aware that Content and PII that you disclose in publicly accessible portions of the Service may be available to other users, and may also be made available outside the Service by third parties, so you should be mindful of all PII, especially sensitive PII, that you may wish to post.
6) Cookies and other technologies
Our platforms use cookies and similar technologies to distinguish you from other users of our platforms. This helps us to provide you with a good experience when you browse our platform and also allows us to improve our services.
Most browsers automatically accept cookies and similar technologies, but if you prefer, you can change your browser to prevent that and your help screen will tell you how to do this. We also give you information about disabling cookies. However, you may not be able to take full advantage of our website if you do so.
Some cookies and similar technologies we use last only for the duration of your web or app session and expire when you close your browser or exit the site. Others are used to remember you when you return to the platform and will last for longer.
We use these cookies and other technologies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use.
7) How we use your information
We use the information we collect to provide, maintain, and improve our Services, such as to administer the services requested and to provide you with insights to help you optimize your use of our platform.
We may also use the information we collect to:
Process and deliver the services you requested, process transactions and send you transaction-related information, including confirmations and invoices,
Send you technical notices, updates, security alerts, and support and administrative messages;
Respond to your comments, questions, and requests and provide customer service;
Communicate with you about products, services, offers, promotions, rewards, and events offered by Happy Clean and others, and provide news and information we think will be of interest to you;
Monitor and analyze trends, usage, and activities in connection with our Services;
Audit related to a current interaction with the consumer and concurrent transactions, including but not limited to, counting ad impressions of unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible for that activity;
Debug to identify and repair errors impairing existing intended functionality;
Undertake internal research for technological development and demonstration;
Undertake activities to verify or maintain the quality or safety of a service owned, manufactured, manufactured for, or controlled by Happy Clean, and to improve, upgrade, or enhance the service owned, manufactured, manufactured for, or controlled by Happy Clean;
Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Happy Clean and others;
Personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests; and
Facilitate contests, sweepstakes, and promotions, and process and deliver entries and rewards; and
Please keep in mind that Happy Clean does not trade or sell your personal information.
8) Where we store your information
Happy Clean has a data privacy officer who is responsible for ensuring that your personal information is collected, used, disclosed (shared), and retained in compliance with applicable privacy regulations.
For Florida Citizens
However, the data that we collect from you may be transferred to and stored at, a destination outside Florida that may be subject to equivalent data protection law.
Where your information is transferred, we will take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards, such as relying on a recognized legal adequacy mechanism, and that it is treated securely and by this privacy policy.
9) How we secure the information we collect
We use industry-standard technical and organizational measures to secure the information we store. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the internet, we cannot guarantee that data, during transmission through the internet or while stored on our systems or otherwise in our care, is safe from intrusion by others.
If you use our server or data center Services, responsibility for securing storage, and access to the information you put into the services rests with you and not Happy Clean. We strongly recommend that server or data center users configure SSL to prevent interception of data transmitted over networks and to restrict access to the databases and other storage points used.
10) Provision of Personal Data and failure to provide Personal Data
Where we need to collect Personal Data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we will not be able to provide services to you
11) How is personal information disclosed?
Except as specified in this Privacy Policy, Happy Clean does not rent, sell, trade, or disclose your Personal Information to third parties without your prior consent. Happy Clean may, however, use, process, and disclose Personal Information to:
(i)
send information to customers about orders;
(ii)
fulfill your orders;
(iii)
process and collect your payments;
(iv)
send you promotional marketing material about Happy Clean company and partners;
(v)
produce content for our activity feed feature;
(vi)
customize, analyze, adjust and improve the Service to better meet your needs;
(vii)
execute sweepstakes, contest or other promotion;
(viii)
enforce Happy Clean’s agreements with you;
(ix)
provide you with important administrative information regarding the Service, such as changes to this Privacy Policy and our Terms of Use, rewards and loyalty programs and other policies;
(x)
prevent fraud and other prohibited or illegal activities; and
(xi)
Comply with potential requests of law enforcement or data protection agencies.
We may use your de-identified Personal Information to prepare anonymized, aggregated data about our users (“Anonymized Data”). We may provide third parties with Anonymized Data in describing the Service to prospective partners, advertisers, and other third parties, and for all other lawful purposes. As communicated to third parties, the Anonymized Data does not include any information permitting the recipient to identify, locate or contact you
12) How long we keep information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
13) Blogs, Reviews, and Forums
The Service also may from time to time offer publicly accessible blogs, customer reviews, or forums. Any information you provide in these areas may be read, collected, and used by others who access them. To request the removal of your Personal Information from blogs, customer reviews, or forums, please contact us. Please note that in some cases we may be unable to remove your Personal Information.
14) Marketing information:
if you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable time from the date you last expressed interest in our services, such as when you last opened an email from us or ceased using your Happy Clean materials. We retain information derived from cookies and other tracking technologies for a reasonable time from the date such information was created.
15) How to access and control your information
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them, and any limitations.
16) Consent to provide personal information
We inform you when we need to collect your personal information and why we are collecting it.
Happy Clean only collects information from you after you give us your consent. The only exception is when the law requires the collection, use, or disclosure of a person’s information without consent.
Providing us with personal information is entirely voluntary. By giving us your personal information, you consent to allow us to use and disclose your personal information as described to you. If you do not agree with the use and disclosure of your information, please do not provide us with your personal information.
Some of our services can only be offered if you provide personal information so, if you choose not to provide your information, we may not be able to provide you with those services.
You may withdraw consent at any time. You will be informed of the effect that withdrawing your consent will have. Your withdrawal of consent will only apply from the point that you withdrew consent. Your withdrawal of consent is not retroactive.
This means we will not remove information that has already been disclosed.
17) When we might Transfer data to a third party
To facilitate the purposes of our website, personal data may be shared in the normal course and scope of business with third parties to whom Happy Clean has chosen to outsource work. If personal data is transferred to a third party, Happy Clean requires in its agreements with third parties that adequate privacy precautions are taken that provide the same level of privacy protection as is required by the principles of the privacy shield. In certain circumstances, Happy Clean may remain responsible and liable under privacy shield principles if such third parties process the personal data in a manner inconsistent with the privacy shield principles. Types of Third-party service providers are as follows:
Service Providers: We share personal information about you with service providers that help with our business activities, including cleaning staff, booking site, payment card processors, marketing and advertising vendors, and companies that help us improve our products and services.
Legal Authority: We may share your personal information in situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or rights of Happy Clean, our customers, our associates, or other persons
We require our third parties service providers to keep your personal information secure. We do not allow our service providers to use or share your personal information for any purpose other than providing services on our behalf. Your personal information may be stored and processed by our service providers in the United States or other locations where the service providers or maintain facilities.
18) Your rights as a data subject
In some jurisdictions (for example, the U.S. States regions) you may be entitled to certain rights in and to your data, subject to certain conditions and exceptions contained in applicable law. These rights may include the following:
Request us to confirm whether your data is processed by us and if we do, to obtain access to your data and certain information about it.
Require the correction of your data if it is inaccurate or incomplete.
Direct us to stop processing your data under certain circumstances.
Erase or delete your data, for example, where the data is no longer needed to achieve the purpose for which it was collected.
Restrict the further processing of personal data
Request us not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you (we currently do not engage in such processing and will notify you before doing so).
Request to receive your data for transmission to, or to directly transmit to, another data controller in a structured, commonly used, and machine-readable format.
To protect your privacy and the security of your data, we will take reasonable steps to verify your identity before complying with such rights requests.
19) Privacy shield
Happy Clean adheres to the seven privacy shield principles of notice, choice, and accountability for onward transfer, security, data integrity, access, and recourse, enforcement, and liability as they relate to personal data. Happy Clean verifies compliance with the Principles through self-assessment. The privacy policy covering human resources data can be accessed on our intranet website by all employees.
20) Our COPPA policy towards children
The services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. Happy Clean complies with both the Children’s Online Privacy Protection Act of 1998 (COPPA). While children under the age of thirteen (13) may use the Site only with the consent of his or her parent or legal guardian, please be advised that this Site is not directed or otherwise promoted for use by children under the age of thirteen (13).
21) Residents of Florida
If you are a Florida resident, you may ask for a list of third parties that have received your information for direct marketing purposes during the previous calendar year. This list also contains the types of information shared. We provide this list at no cost. To make such a request, please contact us.
22) The Florida Information Protection Act of 2014
The Florida Information Protection Act of 2014 was passed to better protect Floridians’ personal information by ensuring that businesses and government entities take reasonable measures to protect personal information and report data breaches to affected consumers.
23) Floridians Personal Information Protection
While there is no guaranteed way for consumers to guard against a data breach, there are steps they can take to lessen the odds of becoming a breach victim. Create strong passwords by using a combination of upper- and lower-case letters, numbers, and special characters. Additionally, when asked to choose a security question, choose the question that would be most difficult for someone to guess the answer.
24) The Florida Consumer Data Privacy Act
Because we value your privacy we have taken the necessary precautions to comply with the Florida Consumer Data Privacy Act (House Bill 963). Passed On January 14th, 2020. We, therefore, will not distribute your personal information to outside parties without your consent
25) Your right to withdraw consent
Where the processing of your personal information by us is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us. You can also change your marketing preferences at any time as described in the ‘Our promotional updates and communications section.
You can also exercise the rights listed above at any time by contacting us at Support@happycleanllc.com. If your request or concern is not satisfactorily resolved by us, you may contact our data protection officer, at Support@happycleanllc.com
We can provide further information about your rights and our obligations concerning your data, as well as deal with any complaints that you have about our processing of your data.
26) Opting out of messages from us
To opt-out of any future promotional messages from us, you should unsubscribe in the body of the promotional message that was sent to you (found at the bottom of the email) or send an unsubscribe request to us at Support@happycleanllc.com. We will process your request within a reasonable time after receipt.
27) Data portability
Data portability is the ability to obtain some of your information in a format you can move from one service provider to another (for instance, when you transfer your mobile phone number to another carrier). Depending on the context, this applies to some of your information, but not to all of your information. Should you request it, we will provide you with an electronic file of your basic account information and the information you create on the spaces you under your sole control, like your Bitbucket repository
28) Security and Personal Information
The Site uses its best endeavors to store all Personal Information on servers with restricted access, and all electronic storage and transmission of Personal Information are secured with appropriate security technologies. Not to withstand the foregoing, the Site cannot guarantee that such precautions would render the Site and its servers immune to security breaches.
29) Complaint To A Data Protection Authority
You have the right to submit a complaint concerning our data processing activities to our data protection officer
30) Contact us
If you have any queries regarding our data collection and protection practices or your rights, please do not hesitate to contact our data protection officer, at Support@happycleanllc.com
31) Privacy policy changes
We may revise this privacy policy from time to time and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.
