Frequently Asked Questions
Steam cleaning is a method that uses hot steam to clean and sanitize surfaces. It effectively removes dirt, stains, and kills bacteria and germs.
To schedule a cleaning service, simply finalize your booking by adding a payment card on file. Your card will be securely held using Stripe, our trusted payment processing platform. Once your card is added, we’ll confirm your appointment and get everything set for your cleaning service.
Absolutely. Our cleaning team undergoes thorough background checks and is trained to maintain the highest standards of professionalism and integrity.
We completely understand that things can come up unexpectedly. Kindly provide us with as much notice as possible, with a minimum of 24 hours before your scheduled appointment.
We can bring all the necessary cleaning supplies and equipment. For some services — like Move In/Move Out Cleaning and Deep Home Cleaning–these are included in the price. For others–like our Maids Service–you have the option to include supplies at an additional cost. We aim to make your experience as hassle-free as possible.
The duration depends on the service you choose and the size of your space. We’ll provide you with an estimated timeframe when you book, ensuring transparency and efficiency.
Absolutely. For services like window washing and balcony cleaning in high-rises, we’ll directly coordinate with your building’s property management to provide a Certificate of Insurance (COI) before scheduling the service.
Not at all! Our cleaning method involves advanced automatic floor scrubbers. These machines not only scrub the floor but also vacuum up the water instantly. This ensures that no water spills over the edge of your balcony.
Yes, we can! Simply give us a call at 305-200-8122 or chat with our agents directly on our website and we can arrange an appointment for any of our services.
Yes, we do. All our cleaners are fully trained and will arrive with all the necessary supplies and cleaning equipment based on the job.
All of our cleaners go through the same stringent training process so that they can deliver high-quality cleaning services in Miami. Unfortunately, we cannot guarantee the same team members will always be available to clean your property.
Please refer to our cancellation policy
Simply chat with an agent and provide a video of all your windows and balconies. You must upload it directly to our chat or via SMS at 786-772-5377. Once our agents receive the video, we can provide an accurate price for window washing and balcony floor scrubbing.
Commercial properties will require a walk-through to help with fully evaluating your cleaning requirements.
- Miami
- Downtown Miami
- Miami Beach
- Aventura
- Brickell
- Boca Raton
- Coconut Grove
- Coral Gables
- Edgeweater
- Fisher Island
- Fort Lauderdale
- Hollywood
- Key Biscayne
- Pinecrest
- Pompano Beach
- Sunny Isles
- Surfside
- West Palm Beach
You can finalize your booking by placing a card on file (Pre-authorization) that will be processed once the service has been completed. We use Stripe to process card payments for your convenience and security. Stripe is an excellent, well-known, and trusted payment processing service, We will send you an email receipt as soon as the charge is made.
Yes, we do offer gift cards for our cleaning services, and they can be found HERE!
Steam is highly effective for cleaning. Not only does it remove dirt and grime of all kinds, including ground-in dirt that would otherwise be difficult to clean, it is also effective for sanitizing and disinfecting. Steam alone kills 99.999% of germs, viruses, and bacteria – including the COVID-19 coronavirus and areas that are covered with biofilm. To find out more, please see our “Is steam cleaning effective against coronavirus/COVID-19?” page.
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